What makes us different, is that we apply Risk Management principles to reduce your risks.
In the same way as you protect your property assets with fire detection & suppression systems and anti-burglary alarms, we will provide you with the tools and skills to reduce the risk of adverse employment claims.

We will:

• Offer you a set of 19 HR policies fully up-to-date with the latest employment laws and with the Acas code of practice. These key Company rules are provided to you at no extra charge.
• Reinforce your existing knowledge by providing you with regular management training. We will not bore you with employment law lecturing, but rather with Staff Performance Management skills that will empower you and your Managers in running your business. These training courses are provided to you at no extra charge and are delivered in conjunction with employee relations and best practice experts, Acas.

Our approach to deal with the employment relations challenges you are facing is very different in 3 ways:

1. we get involved and stay engaged from the first signs of an issue, grievance, disciplinary or employee performance issue. We don’t wait until you are at the door steps of a tribunal to be engaged and by your side.
2. we won’t instruct you to follow our advices at all; it is not “our way, or the highway” – we work together. You benefit from our experience and recommendations, but eventually you remain in charge. We recognise you know your business and staff better than we do, and you benefit from our experience having walked down similar paths many, many times.
3. And most importantly, we apply our conciliation ethos all the way. We believe in our abilities to resolve most matters without the need to reach the tribunal stage.

You will have a dedicated Account Manager who will remain at your side and engaged through the “3 loops of resolution”:

• internal resolution through pro-active handling of the matter and coaching of the Manager facing the claim
• active use of the ACAS’ early conciliation process
• tribunal if not avoidable

You will benefit from the engaged and expert coaching of your Account Manager and a team of Employment Relations professionals throughout the process. And we will even conduct the investigations prescribed by Acas on your behalf in the most exposed cases. Our clients are never left alone during any part of process.

Yet, even with the best approach and intentions in the world, there is always a risk of litigation. If this happens, we will bring along our legal firm partners, Clyde & Co, or work with your own Solicitor if you already have chosen one.

We will remain by your side till the file is closed.

Our risk Management approach is completed by providing you with a comprehensive financial protection.

Although we believe that our active case management will contain cases before reaching tribunals, such an outcome is sometimes inevitable and our insurance policy will provide you with that financial peace of mind.

We don’t just make a verbal promise, or provide you with an “indemnity”. Our promise is backed by an insurance policy issued through the superior financial strength of the insurance companies that we have chosen for your financial protection, such as XL Insurance Company SE.

And it is not an insurance policy you will share with anyone else. It is Your own insurance policy, with your own dedicated insurance limits.

It is not only covering a limited number of circumstances – your Concordia insurance Policy has very broad terms, and has been specifically designed to protect UK employers against a vast range of employment practice risks.

Unlike Legal Expense policies, your Concordia Policy does not impose on you endless condition precedents to respond to your claim.

Most Legal expense policies offer very small limits. Would you buy only £100,000 of cover if your manufacturing site, office or warehouse are worth £2,000,000? Your Concordia Policy will provide you with plenty of limit. As much as £10 million per claim and per year if you wish so. Enough to face the largest claims.

Contact us for more details on the coverage and limits we can provide you with.